CGV

1. Acceptance of conditions

The customer acknowledges having read, at the time of placing the order, the special conditions of sale stated on this screen and expressly declares to accept them without reservation. These general conditions of sale govern the contractual relations between the seller and his customer, both parties accepting them without reservation. These general conditions of sale will prevail over all other conditions appearing in any other document, except prior exemption, express and written.

2. Products

The photographs illustrating the products do not enter the contractual field. If errors occur, in no case can the seller be held liable. The majority of products offered to its customers by isopodsmania.fr are available, unless otherwise stated, in our warehouse.

3. Order

The automatic registration systems are considered as proof of the nature, content and date of the order. The seller reserves the right to cancel any order from a customer with whom there is a dispute relating to the payment of a previous order. The information given by the customer when ordering commits the latter: in the event of an error in the wording of the recipient's contact details, the seller cannot be held responsible for the impossibility in which it could be delivered. product.

4. Delivery

Orders are shipped no later than the week following the order. Any delay in delivery due to circumstances beyond the control of the seller may not result in the cancellation of the order. The seller cannot be held liable for any damage resulting from this delay.

Packages are shipped by DHL express, unless the customer advises otherwise, to be specified when confirming the order in the "comments" field. All orders placed on isopodsmania.fr are intended for the personal use of customers, customers or recipients of the products are prohibited from any partial or total resale of the products.

In the event of apparent defects, the customer benefits from the right of return under the conditions provided for in this document.

Are considered as force majeure releasing the seller from his obligation to deliver, war, riot, fire, strikes and accidents. In the case of delivery of live animals, the seller reserves the right to postpone the dispatch of the order if the weather conditions are incompatible with their maintenance in good health during transport (high heat, severe frosts, etc.).

Always check your package on arrival. You have 48 hours to make any reservations with our company in the event of a missing item or damage. (see our warranty section)

For reasons of availability, an order can be delivered in several times to the customer. The customer only pays for one delivery. If the customer wishes 2 places of delivery, he places 2 orders, with the related delivery costs.

5. Refund

In addition to this, you need to know more about it.

Reimbursement of animals dead during transport, according to our guarantee, are reimbursed excluding shipping costs and at the purchase price when ordering. The voucher cannot be applied to shipping costs, it will be valid on all products and animals. (see our warranty section)

6. Price

The price is expressed in euros. The price indicated on the product sheets does not include transport. The price indicated in the order confirmation is the final price. VAT is not applicable (article 293B of the general tax code). This price includes the price of the products, the costs of handling, packaging and conservation of the products, the costs of transport and commissioning.

7. Payment

The price of the products is payable in cash on the day of the actual order. Payment is made by Paypal or credit card

8. Withdrawal

The non-professional buyer has a withdrawal period of seven days from the delivery of the order to return the product in order to benefit from its full refund (shipping costs included: Chatel Law).

9.Litigation

In the event of a dispute, you can contact a mediator via the European Consumer Center France

If the customer uses this right of withdrawal, he must return all the goods in perfect condition at his expense to the following address:

Parishioner Grégoire, 19 rue de l'Eglise 02240 Brissay-choigny.